Privacy Policy
How we collect, use, and protect your personal information
Last updated: November 2024
MMR Mobile Motor Repairs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and postal address
- Vehicle Information: Make, model, registration, mileage, and service history
- Service Records: Details of work carried out on your vehicle
- Payment Information: Payment details for services rendered
How We Use Your Information
We use your personal information to:
- Provide and manage our services
- Communicate with you about appointments, quotes, and completed work
- Send service reminders (with your consent)
- Process payments
- Maintain accurate service records for your vehicle
- Comply with legal obligations
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records are typically kept for 6 years in accordance with UK tax regulations.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for marketing communications
Cookies
Our website uses essential cookies to function properly. We do not use cookies for advertising or tracking purposes.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our business, such as payment processors. These parties are obligated to keep your information confidential.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: